The Institute for College Access & Success (TICAS) is a nonprofit focused on research and policy work. TICAS does not offer legal or other advice to individual borrowers regarding their student loans. We regret that we cannot meet this need, and have provided the resources below in an effort to provide general information that addresses common questions. If you need advice or information, please see the information listed below.
Federal Student Loan Terms for 2022-23
June 29, 2022
Coronavirus Update — Resources for Student Loan Borrowers
Last Updated August 9, 2021
What to Know About the Latest Free College Bills
June 23, 2021
What to Know: New FAFSA Changes
New Law Makes Changes to Student Loan Repayment: What Borrowers Need to Know
December 19, 2019
The Top 10 Student Loan Tips for Recent Graduates
Tips for Using “Net Price Calculators”
Federal Student Aid, U.S. Department of Education
You can also call 1-800-4FED-AID
Paying for College
The federal Consumer Financial Protection Bureau’s online tool to help students and parents make informed financial decisions about paying for college.
Student Loans: Avoiding Deceptive Offers
The Federal Trade Commission’s fact sheet on ways to recognize and avoid deceptive student loan marketing.
Student Loan Borrower Assistance
This site from the nonprofit National Consumer Law Center provides valuable information about repayment options, avoiding and getting out of default, dealing with collections agencies, and much more.
Repay Student Debt
The federal Consumer Financial Protection Bureau’s step-by-step guide to help borrowers explore their repayment choices.
Federal Student Aid: Repaying Your Loans
If you have federal loans, this U.S. Department of Education web page will give you a sense of your repayment options.
Federal Student Loan Ombudsman
If you have a federal loan problem that you feel is not being handled fairly, the Student Loan Ombudsman of the U.S. Department of Education may be able to help.
Consumer Financial Protection Bureau Student Loan Complaint System
If you have a private or federal student loan problem with a lender, servicer, or debt collector, you can file a complaint through the bureau