Coalition Comments on Proposed Complaint Tracking System

February 8, 2016

Letter to Acting Education Secretary John King from 51 organizations that advocate on behalf of students, consumers, veterans, faculty and staff, civil rights, and college access responding to the Department of Education’s request for comments on the proposed Enterprise Complaint System. The organizations applaud the Department for proposing a student and borrower complaint tracking system that accepts complaints about loans, other aid, and colleges, while urging the Department to make the system public, searchable, and connected to the systems at other agencies.