Letter of Support | March 31, 2023

TICAS Letter to Department of Education on Updated Third-Party Servicers Guidance

In a letter to the Department of Education, TICAS expressed its strong support for the Department’s updated guidance on third-party servicers. As colleges and universities outsource a growing number of functions, including their online programs, to third-party providers, it is increasingly necessary to ensure that those third parties have a clear understanding of their obligations and that the Department has the information it needs to conduct oversight. Specifically, the Department revised guidance on student recruiting, retention, consumer information, and instructional content that will better protect students and taxpayer investments in Title IV.