Publication | April 29, 2019

Consumer Information in Higher Education

College choices are among the most consequential decisions individuals make in their lifetimes. Students are entitled to information that meets five principles: simple, salient, comparable, timely, and trusted. Consumer Information in Higher Education describes how research informs these five key principles and recommends improvements to three key consumer information tools in higher education: financial aid offer communications, the gainful employment disclosure template, and the College Scorecard website.