An independent, nonprofit organization, the Institute for College Access & Success (TICAS) works to make higher education more available and affordable for people of all backgrounds. By conducting and supporting nonpartisan research, analysis, and advocacy, TICAS aims to improve the processes and public policies that can pave the way to successful educational outcomes for students and for society.
One of TICAS’ initiatives is the Project on Student Debt, which works to increase public understanding of this student debt and the implications for our families, economy, and society.
Pauline Abernathy - Executive Vice President
Lindsay Ahlman - Senior Policy Analyst
Diane Cheng - Associate Research Director
Debbie Cochrane - Vice President
Veronica Gonzalez - Research Associate
Richard Kazis - Interim President
Shannon Serrato - Communications Manager
Kelly Solari - Chief Financial Officer/Chief Operating Officer
Laura Szabo-Kubitz - Associate California Program Director
Andrea Teodorini - Office Manager
Jessica Thompson - Policy and Research Director
Jennifer Wang - DC Office Director
Pauline Abernathy oversees national policy and advocacy strategy for TICAS. She previously served as Senior Advisor to Philadelphia Mayor Michael A. Nutter, and as Deputy Director of Health and Human Services Policy at The Pew Charitable Trusts, where she initiated, designed and managed national initiatives related to student debt, retirement savings, child welfare, and public health policies. Prior to joining Pew, she served in senior positions at the U.S. Department of Education and the White House National Economic Council and Domestic Policy Council. She also worked in the U.S. Senate and at the Center on Budget and Policy Priorities. Pauline has a BA from Yale University and a MPP from Harvard's Kennedy School of Government.
Based in TICAS’ DC office, Lindsay works on a variety of issues aimed at increasing higher education access, affordability and success, including improving postsecondary data, enhancing loan counseling, and streamlining the application process for federal financial aid. Prior to joining TICAS, Lindsay worked as an analyst at the University of Maryland, focused on student financial aid policy, institutional data structures, and strategic budget planning. As a consultant for the Bill & Melinda Gates Foundation, she was involved in a wide range of student access and affordability projects. Before her immersion into the higher education landscape, she worked on data-driven criminal justice reform initiatives in Philadelphia, as well as science-based shark conservation advocacy in DC. Lindsay received BA and MS degrees from the University of Pennsylvania, and an MPP from the University of Maryland.
Diane Cheng applies her expertise in higher education data and analysis to explore a range of federal, state, and college-level policy issues from the student perspective. She is a national expert on net price calculators and also focuses her analyses on financial aid communications, need-based grant aid, and student borrowing. Diane graduated from Stanford University with an MA and BA in Sociology, specializing in social stratification and inequality. At Stanford, Diane worked as a research assistant and head peer advisor in the Sociology Department. Diane also worked as a Public Interest Law Fellow at the Lawyers' Committee for Civil Rights, conducting research on the educational experience of African-American school-aged youth in San Francisco.
Debbie is an expert on student aid policy and practice and has testified before state and federal policymakers on topics ranging from access to need-based grants to debt relief for defrauded students. Debbie leads TICAS’ national work on community college issues and its California policy program. Her work focuses on financial aid’s relationship to access and success and practical ways to lower affordability obstacles. Reporters and policymakers frequently cite her research and policy analyses, and she has built statewide coalitions to support strong financial aid programs and better student outcomes. Before joining TICAS, Debbie was an analyst at the National Center for Public Policy and Higher Education and served in various roles in other nonprofit settings. She holds an MSW with a focus on social policy from San Francisco State University and a BA from the University of Michigan.
Veronica Gonzalez conducts research and data analysis on issues relating to financial aid, college affordability, and student success. Prior to joining TICAS, Veronica worked as a graduate research assistant at Oregon State University, managing quantitative and qualitative projects focusing on student success in secondary and postsecondary education. Veronica holds a BS in Social Psychology from Saint Mary’s College of California and is completing her MPP with Oregon State University.
Richard Kazis is chair of the TICAS Board and is serving as interim president until a new permanent president is hired. For several years, he has been an independent consultant working on higher education and workforce development with the Brookings Institution, MDRC, the New England Board of Higher Education and other organizations. Before that, Richard served as senior vice president of the Boston-based Jobs for the Future (JFF), where he was responsible for the development and implementation of policy strategies to improve the educational and economic outcomes of low-income youth and adults. He also led JFF’s initiatives on community college student success, and oversaw JFF’s Washington DC office. Richard is a graduate of Harvard College and the MIT Department of Urban Studies and Planning.
Shannon Serrato manages TICAS' external communications, media relations, web sites, and publication producation. She is a graduate of the University of California, San Diego with a BA in Communication and a minor in Ethnic Studies. As an undergraduate, Shannon worked for educational equality for students from underrepresented backgrounds as a peer mentor with UCSD's Office of Academic Support & Instructional Services. Before coming to TICAS, she worked for Rescue Social Change Group, a San Diego social marketing firm, and in various positions within San Diego area Upward Bound programs.
Kelly Solari oversees TICAS' finances and operations. Before joining TICAS in 2007, she spent ten years working in financial and human resources management in the for-profit sector. Her pre-financial career included management in private post-secondary education and volunteer teaching in local and international settings. She earned her BA from UC Berkeley in English and Practice of Art.
Laura Szabo-Kubitz works on our Keeping California's Promise program on issues involving foster youth, community colleges, and student engagement and activism. In the past, Laura has worked as an educator and in the non-profit sector, most recently as the recruiting coordinator for American Student Assistance (ASA), a student loan guarantor with a mission to make student loans more manageable and affordable. Before ASA, Laura worked at Aim High, a nonprofit that creates empowering environments for the educational and personal growth of middle school students. She also has experience with nonprofit direct service and finance, having worked as the Parent Voices Project Associate and Assistant to the CFO at the California Child Care Resource and Referral Network. She received her MA in Education Policy and Management from the Harvard Graduate School of Education, and her BA in English from Oberlin College.
Andrea Teodorini keeps TICAS' office running smoothly as receptionist, bookkeeper, scheduler, and event-planner. She has an extensive and diverse professional background. Andrea has worked in the banking and mortgage fields in customer service, accounting, and administrative capacities. She holds a BA in Mathematics from Rowan University in New Jersey (formerly Glassboro State College).
Jessica Thompson covers a range of issues from TICAS' DC office, including Pell Grants and other grant aid, education tax benefits, higher education data issues, simplifying the federal financial aid application process, and improving tools to help students make wise choices about costs and debt. Before joining TICAS, Jessica spent five years as a higher education policy analyst for the University of Washington, focused on national, state and institutional funding and policy issues. Additionally, she has worked on policy and administrative problems related to energy assistance, homelessness, and mental health. She received her MPA with a focus in Public Policy from the Robert F. Wagner Graduate School of Public Service at NYU, and her BA in Psychology from the University of Southern California.
Jennifer Wang oversees the DC office, carrying out the policy and advocacy strategy for TICAS. She was previously the Policy Director for Young Invincibles, where she led a team working on improving economic policies for young adults, including policies that increase access and success in higher education and address student debt. She joined Young Invincibles as their policy and advocacy manager, building their government affairs program from the ground up. Previously, she gained an expertise on women’s health access under the Affordable Care Act while at NARAL Pro-Choice America. Jennifer holds a JD from the University of Iowa College of Law and BAs in Gender Studies and Psychology from the University of California, Los Angeles.